A recipient of the 2014 Gallup Great Workplace Award, Lakeland Regional Health System has invested in a culture of caring that is special and unique, unlike any other. Employees and organizational leaders use a framework of promises to treasure, nurture and inspire to guide interpersonal relationships and care for self, patients and families, each other, and the community as a whole. This culture has elevated not only the engagement of employees, but also the performance of each team member resulting in improved operational, workgroup and individual outcomes.